Frequently Asked Questions
1-800-GET-LENS's FAQ offers answers to a range of our customer's most common questions. If your question is not answered below, click on contact information to contact our Customer Service Department by phone or email for additional information and assistance.
General Information
Contact Lens Information
Ordering Contact Lenses
- How do I cancel an Order?
- What information do I need to order contact lenses?
- How do I order contact lenses?
- Will my vision insurance pay for my contact lenses?
- How do I redeem a coupon?
- How can I speed up my order?
- How do I order if I wear a different brand in each eye?
- How do I print an invoice?
- What if my eye doctor is outside the United States?
Eyeglasses & Sunglasses Information
Vision Test Information
Place an Order or contact Customer Service 24/7 at:
1-800-GET-LENS (438-5367)
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Hassle Free Returns Complete Details
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Shop with Confidence
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We guard your information with the highest level of security tested daily.
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We accept all major credit cards - Online 24/7.
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Spam-free Email
All your email preferences can be managed from the 'My Account' tab at the top of the page.
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Your Lenses are Ready
With over 23 Million contact lenses in stock, we immediately fill your order with your exact prescription.
Over 7.5 million successful orders delivered!
